Privacy Policy
Your privacy matters to 7ccc. Learn how we handle your personal information with care, transparency and full accountability.
Our Commitment to Your Privacy
7ccc is Bangladesh's trusted online casino and sports betting platform, serving players across Dhaka, Chittagong, Sylhet, Khulna, Rajshahi, Barisal, Rangpur and Mymensingh. We take the privacy of every player seriously. This Privacy Policy explains what personal data we collect, why we collect it, how we use it, and how we protect it throughout your time as a member of the 7ccc community.
By accessing or using the 7ccc platform — whether through our website at 7ccc.club, through in-app services, or via any associated 7ccc digital touch point — you acknowledge that you have read, understood, and agree to the terms set out in this Privacy Policy. If you do not agree with any part of this policy, please discontinue your use of the platform immediately and contact our support team.
This policy applies to all players aged 21 and above who are registered on 7ccc. We do not knowingly collect or process data from individuals below the age of 21. Our practices are designed to meet high standards of data security, and we continuously review and update this policy to reflect changes in our services or applicable standards.
All data transmitted on 7ccc is protected by SSL encryption, keeping your sessions secure.
Personal information is stored securely and never sold to third parties without your consent.
Transactions via bKash, Nagad and Rocket are processed through encrypted, verified payment channels.
We clearly explain what data we collect and why, so you always know how your information is used.
You may request access to, correction of, or deletion of your personal data at any time by contacting support.
Our support team is available around the clock to answer any privacy-related queries you may have.
Information We Collect
To provide you with the best possible experience on 7ccc, we collect several categories of personal and non-personal information. This collection occurs at the point of registration, during gameplay, and whenever you interact with our platform. The categories of information we collect include:
- Identity data: full name, date of birth, gender, and national identification details required for age verification and KYC compliance.
- Contact data: email address, phone number, and residential address (city/district within Bangladesh, such as Dhaka, Chittagong, or Sylhet).
- Financial data: deposit and withdrawal transaction records, payment method identifiers (such as bKash wallet numbers, Nagad account references, or Rocket details), and account balance history.
- Technical data: IP address, browser type and version, device type, operating system, time zone, and session duration, collected automatically when you access 7ccc.
- Usage data: game preferences, betting history, bonus usage, pages visited, click behaviour, and interaction logs that help us understand how you engage with the platform.
We collect only the minimum data necessary to operate our services safely and to comply with applicable due-diligence obligations. We do not collect sensitive data such as biometric identifiers, health records, or religious/political affiliations.
How We Use Your Information
7ccc uses the information we collect for several clearly defined purposes. We never use your data in ways that are not described in this Privacy Policy. The main purposes are detailed below.
Account Management and Service Delivery
Your registration data is used to create and maintain your 7ccc account, process deposits and withdrawals via bKash, Nagad, Rocket and other supported methods, verify your identity before approving withdrawals, and deliver the games and betting services you have selected. Without this data we cannot provide a personalised, functional service.
Security and Fraud Prevention
Technical data — including IP addresses, device fingerprints, and session logs — is used to detect and prevent fraudulent activity, identify unauthorised access attempts, protect the integrity of games, and safeguard player funds. 7ccc employs SSL encryption and conducts routine security audits to maintain a safe environment for all members.
Personalisation and User Experience
Usage data helps us understand which cricket betting markets, slot titles, live casino tables, and crash games are most popular among Bangladeshi players. We use these insights to improve platform navigation, surface relevant promotions, and tailor the overall experience so that every visit to 7ccc feels smooth and intuitive.
Customer Support Communications
When you contact 7ccc's support team with a query, complaint, or technical issue, we use your contact data and account information to respond accurately and in a timely manner. Support correspondence may be retained for quality assurance and staff training purposes in accordance with our data retention policy.
Sharing and Disclosure of Your Data
7ccc does not sell, rent, or trade your personal information to external parties for their own marketing purposes. However, in certain limited and clearly defined circumstances, we may share your data with trusted third parties:
- Payment processors: financial institutions and licensed payment service providers (including bKash, Nagad, Rocket, Upay, and card networks such as Visa and Mastercard) who process transactions on our behalf. They receive only the transactional data required to complete each payment.
- Game and technology providers: software studios such as Pragmatic Play, Evolution Gaming, Spribe, Ezugi, NetEnt and Microgaming may receive limited technical session data to ensure game integrity, troubleshoot issues, and confirm fair-play compliance.
- Identity verification services: third-party KYC and age-verification providers who assist us in confirming that players are aged 21 and above and that their submitted identity documents are authentic.
- Law enforcement and regulators: when required by applicable law, court order, or regulatory directive, we may disclose specific information to government bodies, law enforcement agencies, or authorised regulators. We will notify you of such disclosure to the extent permitted by law.
In every case, data shared with third parties is governed by strict contractual confidentiality obligations. We require all partners to handle your information with the same level of care that 7ccc applies internally.
Important: 7ccc will never ask you to share your full password, PIN, or bKash/Nagad security codes via email, chat, or phone. If you receive a suspicious message claiming to be from 7ccc, please report it immediately to [email protected].
Cookies and Tracking Technologies
7ccc uses cookies and similar tracking technologies to enhance your browsing experience, remember your preferences, and analyse platform performance. The types of cookies we use include:
- Strictly necessary cookies: these are essential for the platform to function correctly. They enable core features such as secure login sessions, account navigation, and transaction processing. These cookies cannot be disabled.
- Functional cookies: these remember your site preferences (such as language selection and game display settings) to provide a more personalised experience on subsequent visits.
- Analytical cookies: these help us understand user behaviour patterns on 7ccc, such as which pages are visited most frequently, which games generate the most engagement, and where users typically exit the platform. This data guides our product development decisions.
You can manage or disable non-essential cookies through your browser settings at any time. Please note that disabling certain cookies may affect the functionality of some areas of the 7ccc platform.
Data Security Measures
7ccc implements a multi-layered approach to data security. We are committed to protecting your personal information against unauthorised access, disclosure, alteration, and destruction. Our technical and organisational security measures include:
While no digital platform can guarantee absolute security, 7ccc maintains industry-standard practices and continually invests in strengthening its security infrastructure to protect every player on the platform.
- 256-bit SSL/TLS encryption applied to all data in transit between your device and 7ccc servers.
- Encrypted storage of sensitive account data, including passwords (hashed and salted) and payment references.
- Access controls: staff access to player data is role-based and restricted to personnel with a legitimate operational need. All access is logged and audited.
- Routine security assessments and penetration testing to identify and remediate potential vulnerabilities before they can be exploited.
Data Retention
7ccc retains your personal data only for as long as is necessary to fulfil the purposes for which it was collected, or as required to comply with our legal and regulatory obligations. In practice, account data is retained for the duration of your active membership plus an additional period required for audit and compliance purposes. Specific retention periods vary depending on the category of data and the applicable obligation.
Once data is no longer required, it is securely deleted or anonymised so that it can no longer be linked back to any individual player. If you close your 7ccc account, we will process your deletion request in accordance with our retention schedule and confirm completion by email within 30 days.
Your Rights as a Data Subject
7ccc respects your rights over your personal data. As a registered player, you are entitled to exercise the following rights at any time by submitting a written request to our support team at [email protected]:
- Right of access: you may request a copy of all personal data we hold about you, along with information about how it is being processed.
- Right to rectification: if any personal data we hold is inaccurate or incomplete, you may request that it be corrected or updated without undue delay.
- Right to erasure: in certain circumstances you may request the deletion of your personal data. We will assess each request against our legal retention obligations and notify you of the outcome.
- Right to restrict processing: you may ask us to limit how we use your data in certain circumstances, for example while a correction request is being reviewed.
- Right to data portability: where technically feasible, you may request that your data be provided to you in a structured, commonly used, machine-readable format.
We aim to respond to all data rights requests within 30 days of receipt. In complex cases we may extend this period by a further 30 days, in which case we will inform you promptly of the extension and the reasons for it.
Payment Data and Financial Transactions
When you make a deposit or request a withdrawal on 7ccc using bKash, Nagad, Rocket, Upay, or any other supported payment method, the transaction is processed through the payment provider's own secure infrastructure. 7ccc receives only a transaction confirmation reference and the amount — we do not store full mobile wallet credentials or full card numbers on our servers.
All financial transaction records are retained in accordance with applicable anti-money-laundering and financial record-keeping requirements. These records may be disclosed to authorised regulatory or law enforcement bodies upon lawful request. Players are reminded that withdrawal requests are subject to identity verification — please ensure your KYC documents are submitted and approved to avoid delays.
Third-Party Services and Links
The 7ccc platform integrates with third-party game providers, payment gateways, and analytics tools to deliver a complete service. When you interact with a third-party component embedded in 7ccc (for example, launching a live casino table hosted by Evolution Gaming or playing a slot developed by Pragmatic Play), that provider may collect certain technical data independently under its own privacy policy.
7ccc is not responsible for the privacy practices of third-party providers. We encourage you to review the privacy policies of any third-party service you engage with. We carefully vet all partners before integration and require them to uphold appropriate data protection standards, but ultimate responsibility for their own data practices rests with those providers.
Protection of Minors
7ccc is strictly an adults-only platform. Our services are available exclusively to individuals who are 21 years of age or older. We do not knowingly collect, store, or process personal data from anyone under the age of 21. During the registration process, all applicants are required to confirm their age, and identity verification (KYC) is conducted to validate this before full account access is granted.
If we become aware that personal data has been collected from a person under 21 years of age, we will take immediate steps to delete that data from our systems and close the associated account. Parents or guardians who believe their child may have registered on 7ccc are urged to contact us immediately at [email protected].
Changes to This Privacy Policy
7ccc reserves the right to update or amend this Privacy Policy at any time to reflect changes in our services, technology, legal requirements, or business practices. When material changes are made, we will notify registered players by email or via a prominent notice on the platform prior to the changes taking effect. The updated policy will also be published on this page with a revised effective date.
Your continued use of the 7ccc platform following the publication of any updated Privacy Policy constitutes your acceptance of the revised terms. We encourage you to review this page periodically to stay informed of how we are protecting your information.
Contact Us About Privacy
If you have any questions, concerns, or requests relating to this Privacy Policy or to the way 7ccc handles your personal data, please contact our dedicated privacy support team. We are committed to addressing all privacy queries promptly and professionally.
You can reach us by email at [email protected]. Our support team operates 24 hours a day, 7 days a week, and aims to respond to all privacy-related inquiries within two business days. Please include your registered email address and a clear description of your query to help us assist you as efficiently as possible.
Last updated: January 2026
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